Remote Support

We can support you wherever you are!

In your office, in your home, at a hotel or connected to the internet in a coffee shop we can assist you. Remote Support is the most effective way we can support our clients. Technical Support is just a click away whenever and wherever you need it, no appointment or travel time required. We use our secure remote connection software to link to your computer to get a hands on view of the issue you are working with. MyITAssistant clients are now discovering the convenience and productivity by having their issues resolved remotely. With that, we welcome you to kick back and enjoy the personalized care from a MyITAssistant technician.

Our promise is to respond to your needs as quickly as possible to solve your problems and minimize your downtime. Our Support Technicians can provide assistance via online Live Chat, self-serve ticket submission portal, email, or phone at any time of the day. The goal with our Remote and Help Desk Support is simple: Save money. Save time. Every time.

MyITAssistant offers unlimited technical support for all of your household computers, tablets, and smartphones with our various membership options. Our memberships range in price from $9.99-$49.99 per month. If a monthly membership not your thing? You can choose MyITAssistant’s “Day Pass” that gives you unlimited support for a 24-hour period for only $49.99.

More Assistance

Should you have any questions, use our Frequently Asked Questions section or contact us using LIVE Chat for a quick response.